Margaritaville Restaurant Supervisor

Company Name:
Margaritaville Casino
Responsible for maintaining a high degree of guest and staff member satisfaction while assisting with day-to-day operation of venue by performing the following duties:
Ensures the highest quality product reaches our guest and meets specifications.
Conducts daily shift meetings.
Assists in training new staff members within their department.
Assists management with motivating, developing, coaching, and counseling staff members to ensure the proper level of service is being provided to guests.
Notifies management of low inventory and recommends new inventory. Assists with proper ordering procedures to maintain appropriate par levels of all restaurant related products.
Assists with labor controls and assigning duties to staff members.
Ensures a high standard of service efficiency, sanitation and training.
Responsible for closing duties of staff members and walk through of venue.
Ensures that all productivity and quality standards are maintained.
Maintains high-level of knowledge regarding the company's products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
Adheres to responsible alcohol service established by company policy.
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
Adheres to all company policies and procedures as established in the Team Member Handbook.
One to three years restaurant, supervisory, or management experience in a high volume Food and Beverage environment; or equivalent combination of education and experience.
Ability to work independently and with a team.
Ability to respond calmly and make rational decisions when required.
Excellent interpersonal, customer service, leadership, communication, team building, and problem solving skills.
Willingness to work any shift, any day, when necessary.
Excellent written and verbal communication skills
Ability to interact professionally with other departments and outside contacts
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Good judgment and decision making abilities
Must be 21 years old
High School Diploma or G.E.D. required, or equivalent combination of education and experience.
Health permit/food safety and Alcohol Awareness.
The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Climbing, ascending or descending ladders, stairs, ramps.
Required to stoop, kneel, or crouch on a regular basis.
Walking, standing or reaching for long periods and distances.
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
Feeling or grasping objects of different size and shape.
Maintaining body equilibrium to prevent falling, walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
Hearing sounds at normal speaking levels with or without correction.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
Exposed to weather conditions and prevalent temperature changes.
Subject to moderate to high ambient noise levels.
Frequently required to function in narrow aisles or passageways.
Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
Frequently required to wash hands and/or wear gloves.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
Expressing or exchanging ideas or instructions by the spoken word.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Date: 2014-04-29
Country: US
State: MS
City: Biloxi

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