Technician ii pc

Company Name:
Boyd Gaming
Provide Tier II operational and technical support services for Company's computer users. Install, maintain, and make minor repairs to PCs, printers, and other peripherals. Troubleshoot, identify, and resolve hardware, software, and operator problems.
Must be at least 21 years of age.
High school diploma or equivalent required; Associate's degree in a computer science discipline or a comparable level of experience preferred.
Three (3) years of prior experience in an IT Support position preferred.
Must have at least two (2) years of applied experience with MS operating systems.
Must be A+ certified.
ITIL V3 Awareness training preferred.
Must have exceptional customer service, communication, and phone etiquette skills.
Must be highly organized, detail-oriented, and able to effectively multi-task.
Must be proficient in various Microsoft Office applications.
Must be able to lift and maneuver up to 40 pounds.
Must be able to obtain/maintain any necessary certifications and/or licenses.
Position Code: IPPTCP200
Department: IP - IT
Category: Information Technology
Shift: Graveyard
Status: Full Time

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