Retail Lead

Company Name:
Margaritaville Casino
Oversees the daily operation of the merchandise location. Assists store retail associates in achieving the revenue plan and delivering an optimal guest experience.
Walk the floor in the retail store and interact with guests to determine satisfaction.
Ensures that all productivity and quality standards are maintained.
Manages all facets of service, display, and re-stocking the sales floor.
Implements inventory controls to manage retail shrinkage and swelling.
Prepare accurate completion of inventory preparation.
Motivates associates and ensures they are focused on guest service.
Provides associates with sales goals tied to revenue plan.
Consistently maintains the merchandise and visual plan. Maintains stores to standards including stocking, cleaning, folding, etc.
Responsible for labor control and assigning duties to retail associates.
Accountable for the development, coaching, and mentoring of retail associates.
Ensures accurate completion of team member schedules in accordance with forecasted business volume.
Responsible for input on team member evaluation as well as coaching, counseling and directing team members.
Anticipates and recommends employment needs.
Assists in training new team members.
Maintains high-level of knowledge regarding the company's products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
Responsible for completing payroll and payroll reports
Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.
Adheres to responsible alcohol service established by company policy.
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
Adheres to all company policies and procedures as established in the Team Member Handbook.
SKILLS/EXPERIENCE:
Excellent written and verbal communication skills
Ability to interact professionally with other departments and outside contacts
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Good judgment and decision making abilities
Must be 21 years old
EDUCATIONAL REQUIREMENTS:
High school degree or GED required.
Bachelor's degree from a four year college or university in retail management preferred.


The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS:
Climbing, ascending or descending ladders, stairs, ramps.
Required to stoop, kneel, or crouch on a regular basis.
Walking, standing or reaching for long periods and distances.
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
Feeling or grasping objects of different size and shape.
Maintaining body equilibrium to prevent falling, walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
Hearing sounds at normal speaking levels with or without correction.
Exerting up to 10 pounds of force frequently, constant lifting, carrying, pushing, pulling or otherwise moving objects.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
WORK ENVIRONMENT:
Exposed to weather conditions and prevalent temperature changes.
Subject to moderate to high ambient noise levels.
Frequently required to function in narrow aisles or passageways.
Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
Frequently required to wash hands and/or wear gloves.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
Expressing or exchanging ideas or instructions by the spoken word.
MATHMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Date: 2014-06-18
Country: US
State: MS
City: Biloxi

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