Surveillance Operator

Company Name:
Margaritaville Casino
Responsible for monitoring all areas of the property via the CCTV System to ensure the protection of life and property assets.
Protects company assets and gaming integrity through the consistent, thorough monitoring of all activities on the property, particularly the gaming floor.
Reports all illegal or unusual activity to the appropriate individual.
Changes out surveillance tapes at assigned times.
Maintains a working knowledge of all rules and regulations of the Mississippi Gaming Commission and adheres to same.
Participates in the maintenance of a daily log, accurately reporting the shift events.
Supports other associates, supervisors, and executives within the company with regard to protection of assets in their respective departments.
Maintains and augments skills through review and self-study.
Utilizes necessary equipment to identify, record, document and report illegal, suspicious or unusual activity occurring on property.
Coordinates with the Security Department when Surveillance discovers a matter which needs further investigation or attention.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Maintains the integrity and confidentiality of the Surveillance Department.
Maintains high-level of knowledge regarding the company's products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
Notifies manager/supervisor of low inventory and recommends new inventory; communicates opportunities and concerns.
Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
Adheres to all company policies and procedures as established in the Team Member Handbook.
SKILLS/EXPERIENCE :
Knowledge of and experience with closed circuit television equipment preferred.
Must possess excellent observation and communication skills.
Must be able to detect any schemes or cheating activity aimed at the company or its' guests.
Excellent written and verbal communication skills
Ability to interact professionally with other departments and outside contacts
Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
Good judgment and decision making abilities
Must be 21 years old.
EDUCATIONAL REQUIREMENTS:
High school diploma or general education degree (GED) required.
OTHER:
A Mississippi Gaming Commission work permit is required for this position.
Basic keyboarding skills required.
The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS:
Climbing, ascending or descending ladders, stairs, ramps.
Required to stoop, kneel, or crouch on a regular basis.
Walking, standing or reaching for long periods and distances.
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
Feeling or grasping objects of different size and shape.
Maintaining body equilibrium to prevent falling, walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
Hearing sounds at normal speaking levels with or without correction.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
WORK ENVIRONMENT :
Exposed to weather conditions and prevalent temperature changes.
Subject to moderate to high ambient noise levels.
Frequently required to function in narrow aisles or passageways.
Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.
Frequently required to wash hands and/or wear gloves.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
Expressing or exchanging ideas or instructions by the spoken word.
MATHMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions and recommend and implement effective solutions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Date: 2014-08-04
Country: US
State: MS
City: Biloxi

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