Engagement Specialist

Company Name:
Caesars Entertainment
Responsible for the effective execution of the property Employee Engagement strategy and vision by creating plans and motivating employees. Responsible for the property internal communications plan. Train employees on various initiatives. Champion for our employees. Act as a role model always presenting oneself as a credit to Grand Biloxi and encourage others to do the same. Meet timelines through excellent planning, organization, follow through, and attention to detail.
Responds to and consistently meets the needs of internal clients.
Responsible for managing the coordination of details that ensure the flawless execution of employee events and activities that support the building of an overall upbeat and positive environment including Employee Activities, Employee Recognition programs and Service Award Programs.
Is responsible for the preparation of Purchase Requisitions, payment of invoices, the maintenance of event files and preparation of proofreads for each event or activity.
Coordinates photo shoots, prize patrols, prepares and distributes invitations and is responsible for distribution of activity related material.
Provides the necessary follow up and tracking to measure program success.
Maintains the calendar of employee events & activities for the property.
Works with team members in the development, planning, deployment and execution of Human Resources programs which establish and support employee satisfaction, turnover and customer satisfaction goals.
Responsible for the managing the internal communication plan for employees to include creation of processes and strategy.
Must possess creative writing skills to conceive, draft and edit a wide variety of communication collateral.
Assist and coordinate with marketing for effective internal and external communication involving associate functions
Coordinate H.E.R.O. functions to allow for employee participation in community and charitable events.
Works with Corporate Training to launch and execute training initiatives.
Conducts training classes for hourly, supervisory and management staff.
Supports and cultivates new ideas and methods to deliver business solutions.
Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
Politely gives consistent, timely and accurate information and finds answer when unsure.
Consistently demonstrates superior customer service skills and acts as a positive role model for all internal and external guests.
Ensures all interactions and transactions are handled in a timely manner and efficient manner.
Assists with other HR projects as needed.
Perform other duties as assigned
College degree required and at least three years of work related experience, preferably in human resources. Strong analytical, technical and creative concept skills required. Excellent interpersonal, communication and organizational skills required. Exemplary written communication skills required. Must consistently utilize high integrity, confidentiality and impartially when reviewing issues and concerns. Must be skilled at giving positive and constructive feedback with a customer service focus toward employees. Must be able to get along with co-workers and work as a team. Must be able to work flexible hours and present a well-groomed and professional appearance. Proficient in Microsoft Office programs. Prior employee activities and event management preferred.
Must be able to maneuver to all areas of the casino. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Requisition Id: 843934

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