Member Services Associate

Company Name:
The Salvation Army
Member Services Associate
Career Category: Ray & Joan Kroc Corps Community Center
Location: Biloxi, MS
Type: Part_Time
Position #: 188324
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Description:
Creates exceptional customer/member service experiences for the Ray & Joan Kroc Corps Community Center. Sells and/or verifies memberships through the established sales system; provides information and answers questions about available programs/classes; answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary. Receives and receipts deliveries and donations, greets and announces visitors and clients, provides general information about The Salvation Army Kroc Center operations and services. Performs routine clerical work such as typing and filing.
Required Experience:
Ability to: use new software programs with basic training; communicate effectively with clientele and staff; relate positively and energetically with staff, clients, members and customers; maintain a non-judgmental attitude in working with customers, clients, members and staff; work independently with minimal supervision; direct phone calls to the appropriate person or destination; respond to and assist callers and visitors in a courteous and tactful manner; record accurate and complete messages; perform clerical support work while operating the switchboard; work in a fast-paced environment and maintain poise under pressure; project a positive and professional image of The Salvation Army.
Required Education:
High school diploma or G.E.D. required, AND six months cashier and/or customer service experience OR any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.
Compensation:
$9.00 per hour
Additional Comments:
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, please complete our on-line application using the apply button at the bottom of this posting.

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