Field Engineer

Company Name:
IDR, Inc.
Field Engineer
IDR's Client is looking for a highly energetic and customer focused person with comprehensive knowledge of IP-based network systems, including Ethernet and WiFi.
Position Overview:
Hands-on role requiring technical savvy and experience working as the on-site field service technician
Troubleshooting and customer interface
In charge of the site (large military bases) with potential customers in the thousands
5+ years experience in Wireless Networking
Cisco background
At least 1 Cisco Certification
Confident and independent
A strong service-ethic and goal-oriented
Desire to maintain high up-time standards
Experienced in analyzing, documenting and resolving network problems
Responsibilities will include installing and maintaining new internet systems to multi-dwelling unit buildings, including:
Installing public internet circuits (fiber, T1, fixed wireless)
Utilizing various distributions methods (Ethernet, xDSL, CMTS, WiFi)
Additional responsibilities as assigned, such as dealing with Tier 3 customer escalations (visiting end-user customers to solve network access and speed problems)
Knowledge of Wireless technology, including 802.11 b/g/n and point-to-point radio
Experience with installation and maintenance of outdoor fixed wireless systems, including microwave, millimeter wave and unlicensed 5.8 GHz radios
Multicast IPTV experience a plus
Strong oral and written communication skills, highly detail oriented, goal oriented, and a strong desire to make a difference!
If interested, please send your resume to Hillary at:

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