Asset Protection Associate - Edgewater Plaza

General Description
Responsibilities:
Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management.
Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed.
Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed
Skills and Characteristics:
AP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements
Balanced Temperament ? Maintains composure and handle high stress situations in a calm/effective manner. Handles difficult situations with discretion.
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
Job Title: Asset Protection Associate - Edgewater Plaza
Location: Biloxi, MS, United States - Edgewater Plaza 2600 Beach Blvd
Job ID: 1026232
J.C. Penney Company Inc.
Plano, Texas

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Seasonal Fine Jewelry Commission Associate - E...
Biloxi, MS J. C. Penney Company, Inc.
Operations Associate - Edgewater Plaza
Biloxi, MS J. C. Penney Company, Inc.
Merchandise Associate - Edgewater Plaza
Biloxi, MS J. C. Penney Company, Inc.
Sales Associate - Edgewater Plaza
Biloxi, MS J. C. Penney Company, Inc.
Asset Protection Associate - Southaven Towne Ctr
Southaven, MS J. C. Penney Company, Inc.