Patient Care Crdtr RN - (JR)

Patient Care Coordinator ? RN Registered Nurse ? Patient Representative ? Healthcare PRIMARY FUNCTION The Patient Care Coordinator Registered Nurse has overall responsibility for administering for day-to-day operations of assigned hospice programs/site and coordinates services of all team members. Patient Care Coordinator ? RN Registered Nurse ? Patient Representative ? Healthcare JOB SPECIFIC RESPONSIBILITIES ? Assigning of nurse, social worker, and chaplain to do admit and evaluation visits. ? Scheduling out of visits requested by Registered Nurse, Social Worker, and Chaplain at beginning of benefit period. ? Handling of rescheduled, declined, missed, and reassigned visit requests. ? Ensuring staff are completing visits in a timely manner. ? Managing all components of the calendar-changing of service codes, visit dates, clinicians assigned, scheduling out of PRN visits, etc. ? Preparing for interdisciplinary team meetings and ensuring all of the notes are completed prior to the meeting. ? Serving as the scribe and facilitator for interdisciplinary team meetings. ? Gathering necessary information to input a complete referral. ? Adding new physicians and facilities to Curo systems. ? Scheduling durable medical equipment (DME) pick up. ? Processing satisfaction surveys. ? Notifying appropriate staff at death or discharge (pharmacy, physician, supply company, etc.) ? Verifying required information when new physician is added as part of referral. ? Ensuring Medicare patients have eligibility. ? Verifying commercial insurance. ? Obtaining authorization and reauthorization, as needed. ? Ensuring patient's benefit period is correct and patient events are input into Curo systems. ? Obtaining appropriate paperwork from previous agency for transfer patients. ? Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, entering referral data into systems as soon as received when possible. Responses may include triage of medical concerns within scope of practice. ? May be requested to participate in on-call schedule and to provide direct skilled bedside nursing care in patient home or IPU. ? Consistently promoting company values. ? Completing required Curo annual training. Patient Care Coordinator ? RN Registered Nurse ? Patient Representative ? Healthcare QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Education: Degree in Nursing. Registered Nurse with BSN from an accredited school of nursing preferred. ? Experience: o Three years' experience in direct patient care in a clinical setting. Minimum one year management experience. Two or more years' experience in hospice, home health, and oncology. o Desired: Three to five years nursing management experience. Three or more years' hospice experience. ? Licenses, Certifications and/or Registration: o Current license to practice nursing in the state of requested employment o CPR Certification o Current automobile insurance and valid driver's license ? Equipment/Tools/Work-Aids: Must be able to effectively operate nursing assessment tools and computer, facsimile equipment, copier and cell phone/beeper. Must have and maintain transportation to be used for work. ? Personal Traits, Qualities and Aptitudes: Sensitivity to feelings of the terminally ill and their families before and after patient's death. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Influence people in their opinions, attitudes or judgments about ideas or things. Make generalizations, evaluations or decisions based on sensory or judgmental criteria. Display evidence of patient advocacy. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team. ? Specialized Knowledge and Skills: Knowledge of terminally ill patients and their families along with understanding of hospice concept; knowledge of roles of all disciplines providing hospice services; excellent patient assessment skills; good oral and written communication; thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, JCAHO, and human resource) management principles. ? Working Conditions: Office environment. Occasional travel to patient's homes and/or institutional setting. Potential exposure to infections, communicable diseases, odors, blood, excreta and hazardous materials. Patient Care Coordinator ? RN Registered Nurse ? Patient Representative ? Healthcare PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions. ? Exchange information and communicate verbally and by written word ? Must be able to read, write, and comprehend English ? Demonstrate active listening skills ? Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus. ? Ambulate on rough surfaces and climb stairs ? Sit for prolonged periods of time ? Occasional driving ? Occasional walking and standing ? Occasional bending, kneeling, crouching, reaching, pushing, pulling ? Demonstrate manual dexterity ? Lift or move up to 25 lbs when transporting supplies and occasionally lift and turn patients in excess of 50 lbs STANDARDS ? Maintains high standards of integrity and business ethics. ? Abides by company rules, policies and procedures, and applicable laws and regulations. ? Conducts self in an honest, ethical manner. ? Reports promptly any suspected violation of compliance standards via the open door policy. DIRECTION RECEIVED Reports directly to Director of Operations We are proud to be an EEO employer. We maintain a drug-free workplace.

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