Customer Service/Property Manager

Lori McCombs

10647 Oak Crest Drive S.                                                                                                                                         lorij5@hotmail.com

 Biloxi, MS 39532                                                                                                                                                                  228-273-9880

 

Results-driven person in the sales and management industry. Highly effective communicator and team leader with ability to build long-term relationships with customers by establishing a high level of confidence and trust. Willing and eager to learn new skills and take on challenges necessary for career growth.

 

-----------------------------------Professional Experience----------------------------------

 

Charlie Clark’s Steakhouse, Pinetop, AZ July 2009 to April 2011

Events and Sales (928) 242-7892

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* Manage daily operation of Events/Sales office

* Organize functions/events for company-including phone calls, meetings and working the

function

* Promote company marketing through flyers, photography and other public

relation functions

* Use computer programs such as Microsoft Word, Excel, Works and Publisher and POS system

* Work with different clientele on a daily basis

* Part time bookkeeping, handling restaurant monies and doing daily spreadsheets

 

 

Frank M. Smith and Associate’s, Pinetop, AZ October 2005 to April 2009

Property Management Administrator (928) 369-4000

( Managed daily operations of Property Management Department to maintain high standards of

customer service along with avenues of increasing company profits.

( Worked on Windows XP using programs such as Microsoft Excel, Microsoft Word and

Microsoft Publisher

( Showed rental property to prospective clients

( Solved owner and guest issues on a daily basis

( Organized special functions/events for guests

( Promoted quality product to build return clients/sale of rental property

( Worked on advertising for promoting rentals

( Prepared leases and management contracts

( Answered phones, took incoming reservations, filing work

( Interviewed and hired/fired housekeeping staff

* Ordered and kept track of inventory of housekeeping supplies

* Handled taking in money for rentals

 

Tenney and Associate’s, Pinetop, AZ December 2004 to October 2009

Property Management/Clerical (928) 367-3222

( Managed properties with a high quality of standard

( Showed property to prospective clients and prepared leases

( Dealt with guest and property owner issues

( Answered phones, filing papers, kept office organized

( Prepared invoices and maintained books for maintenance done at properties

 

North Country Realty, Pinetop, AZ May 1999 to December 2004

Office Manager

( Greeted customers

( Managed office in competent manner for owners

( Used Microsoft Excel to balance monthly Operating and Trust accounts

( Answered phones/did filing work

( Oversee housekeepers

* Prepared invoices for billing

* Advertising to bring in customers

 

 

 

------------------------------------Education and Training---------------------------------

Northland Pioneer College Show Low, AZ 2004 Realtor License

Northern Arizona University Flagstaff, AZ 1986-1990 Undergraduate

Blue Ridge High School Lakeside, AZ 1986

Computer Skills ~ Microsoft Word, PowerPoint, Publisher, Excel, Outlook Express and Internet

 

--------------------------------------------References----------------------------------------

Sheila Wiss Terre Haute, IN (812) 870-1648

Joanne Hutton Pinetop, AZ (928) 242-1165

Barbara Kinkelaar Holbrook, AZ (928) 242-5815

Corina DuCharme Pinetop, AZ (928) 242-1821

Joan Newcomer Pinetop, AZ (928) 369-2753

 

 

------------------------------------------Social/Volunteer------------------------------------

Cub Scouts of America - Den Leader

St. Mary of the Angels Community

Blue Ridge School District Volunteer

  • ID#: 67071
  • Location: Biloxi, MS , 39532

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