Administrative Asst./Legal Secretary/Receptionist/CSR/Sales

Michelle E. Denton
PH. 228-243-0105
Email: shellfish05@gmail.com

Objective
I am seeking a permanent, full-time or part-time position in the medical, legal, or secretarial fields. Prefer daytime hours, a variety of duties and opportunity for advancement. Although I have more experience in the legal field I would enjoy the medical field due to my disposition with people and the recent experience in that field.  
Introduction
I enjoy working with and helping people and have experience with customer service/technical support and extensive public contact in a variety of settings. I am very motivated, cheerful and take pride in my organizational skills, supervisory capabilities and consider reliability and integrity my best characteristics. My most recent job history includes 5 years of legal office experience in a relatively self-disciplined atmosphere and every clerical area of a medical facility for low-income clientele.
Highlights
I can utilize any office equipment with ease and have extensive computer experience including AS400, Safari Energy, Microsoft programs, (Excel, Microsoft Word and Word Perfect, Power Point and others) and can use any software/programs with little instruction. My experience includes medical records/cashier/reception desk/cashier in a clinic setting, bankruptcy, docket clerk, asbestos, divorce and other legal experience, customer service, receptionist, bookkeeping/cashier, apartment leasing/mgr. and hotel front desk/tourism industry and various sales.
 
Experience
Sheehan & Johnson, PLLC
Receptionist-Legal Clerk-Runner August 2011-June 2013
Front desk duties include greeting clients, setting appointments, answering phones, taking payments, deposits, various legal work in bankruptcy, litigation, use and maintenance of all office machines, and other duties not listed.

Coastal Family Health Center
Clerk in Dental/Optometry/Medical October 2009-August 2011
Receptionist/clerical in a very fast-paced clinic setting in all departments. Checked patients in/out, scheduling, phones, cashier, including some billing and coding, scanning/faxing medical records, pharmacy duties, including checking in/out of medications to clinics dispersing to patients as well.

Mississippi Bar Association
Administrative Assistant/Docket Clerk/Relief Switchboard April 2007-February 2009
Handled processing of complaints against attorneys, fee disputes, lawyer advertising submissions, and other variety of legal work. Extensive filing, copying, and mailing confidential documents of large capacity, completed semi and annual statistical reports, answered phones for mostly irate, irrational and confidential clients.

Staffers/Stuart C. Irby
HR Aministrative Assistant/Receptionist Oct. 2006 to March 2007
Duties included all aspects of Human Resources and relief receptionist for the corporate office. Will furnish detailed info at interview.

SkyTel/VerizonBusiness Clinton, MS
Customer Service Representative Oct. 2003 to March 2006
Duties included assisting customers with any paging problems such as technical issues, troubleshooting devices, posting payments, questions on using or repairing equipment or related services of equipment; coverage, new or re-instated services for regular and third-party providers and retention of accounts. Also includes new sales of vehicle tracking devices(Fleethawk) and Blackberry devices.

Ashford and Associates Clinton, MS
Paralegal/Office Manager Aug. 2001 to Sept. 2003
Duties included running a single attorney law office; including bookkeeping, completing and filing bankruptcies using Collier Top Form, divorce, quitclaims, deeds, wills, estates and some real estate closings. I was the only employee so I answered phones, paid bills, did all filing, running, and met with clients in the attorney's absence. I assumed all duties except for court appearances.

Raymond Hardware Raymond, MS
Cashier/Bookkeeper April 2001 to July 2001
Duties included taking payments for several utility companies, apartment rent, payroll check-cashing, provided copy/fax service to customers, balance cash drawer and all accounts separately on a daily basis.

Credit Management Services, Inc. Ridgeland, MS
Receptionist Sept. 2000 to Jan. 2001
Duties included answering phones for multi-business phone, entering data into Safari Energy and doing A/R for People's Energy Gas Company out of Illinois. Used fax, filed, did Power Point presentations and created sales brochures for one area of the business.

Gulf Beach Resort Biloxi, MS
Front Desk Clerk Feb. 1993 to Aug. 2001
Duties included all areas of customer service for hotel desk on Biloxi Beach. I also completed my internship for college Hotel Management/Tourism program while employed and received 100+ score and excellent letter of commendation.
 
1984 to 1992
Additional experience: I have always worked full-time since before high school and usually had additional part-time/temporary positions while employed in the tourism industry. My experience includes retail sales, real estate/mortgage secretary, corporate office receptionist/PBX and food service.
Education: up to 1 ½ years of college courses in Human Services and Tourism & Hotel Mgmt. with GPA of 3.5.

Personal References

Robin Lafrance Black
Balboa Circle
Ocean Springs, MS  39564
228-326-1678

Teresa Gunn
101 Woodchase Park Drive
Clinton, MS 39056
Ph. 601-924-9446
 
Kristie Donald
1311 A 11th Street
Pascagoula, MS  39567
Ph. 662-794-0363
 
Michelle Godsey
16221 Bordeaux Street
Biloxi, MS 39531
Ph. 228-229-6786
 
Professional References
Carol McGahey
Skytel/Verizon Business
53 Pebble Hill Drive
Brandon, MS 39042
Ph. 601-824-2349
 
Marinella Davis
Stuart C. Irby
N. State Street
Jackson, MS 39202
Ph. 601-969-1811
Ph. 601-624-7455
 
Kathy Bass
MS Bar Assn.-Retired
643 N. State Street
Jackson, MS 39202
Ph. 601-750-9117

  • ID#: 72871
  • Location: Biloxi, MS , 39530

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